LupydSupport

Having trouble signing in to your account? Here are the quickest ways to resolve it:

• Reset Password: Use the recovery link on the sign-in page to reset your password via your registered email.
• Two-Factor Authentication: Ensure your authenticator app's clock is synced, or use your emergency backup recovery codes.
• Locked Out? If you can't access your email or 2FA device, reach out to our security team at contact@lupyd.com.

If your subscription payment did not go through:

• Review Card Details: Double-check card number, expiration date, and billing address in Billing & Subscriptions.
• Bank Approval: Ensure international transactions and online recurring payments are permitted by your issuing bank.
• Payment Inquiries: If money was deducted without plan activation, contact contact@lupyd.com with your transaction reference.

Upgrade to Lupyd Premium for enhanced privacy, encrypted storage, and team features:

• Encrypted Vaults: Expanded cloud storage with zero-knowledge end-to-end encryption.
• Dedicated Channels: Create unrestricted private channels and collaborate with larger team groups.
• Priority Support: Access dedicated support engineers with expedited response times.
• Pricing & Tiers: View full comparison and pricing details at billing.lupyd.com →